FAQs
Have questions about Nextbrain Electric Scooters? Explore our FAQ section to find answers on product features, service support, and app functionalities.
Product
Nextbrain Electric is an innovative urban mobility company specializing in electric scooters designed for sustainability, performance, and ease of use.
Nextbrain Electric Scooters are available for purchase through our official website and authorized dealerships.
We accept various payment methods, including credit/debit cards and financing options for purchasing the scooter.
Regular maintenance is essential for optimal performance. We recommend periodic checks on the battery, brakes, and tires, as well as following the maintenance schedule outlined in the user manual.
Yes, we encourage potential customers to visit our authorized dealerships for a test ride to experience the scooter firsthand.
If you experience any issues, please contact our customer support team through the app or our website. We are here to assist you and ensure your scooter is running smoothly.
Service
Nextbrain Electric provides comprehensive services, including regular maintenance, warranty support, and customer assistance for any scooter-related issues.
You can schedule a service appointment through the Nextbrain Electric app or by contacting our customer service team.
Yes, all Nextbrain Electric Scooters come with a manufacturer warranty that covers specific components for a designated period. Please check the warranty details for more information.
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Nextbrain operates solely through its official website and authorized channels. We are not responsible for any dealings outside these platforms. Stay alert and report any fraudulent activities!
Nextbrain operates solely through its official website and authorized channels. We are not responsible for any dealings outside these platforms. Stay alert and report any fraudulent activities!